Etiquette and Manners
In an etiquette and manners class, students will typically learn a variety of skills and principles related to polite behavior, social interactions, and professional conduct.
Basic manners, Grooming, Communication skills, Social skills, Table Manners, Afternoon tea Etiquette.
Customer Service Training
Customer service training is essential for equipping employees with the skills and knowledge needed to provide excellent service to customers.
In a customer service training class, staff members will typically learn a variety of skills and techniques aimed at enhancing their ability to provide exceptional service to customers. Understanding customer needs, Effective Communication, Active listening, Problem Solving, Product Knowledge, up selling, Customer Service skills and Handling feedback.