International Etiquette Coach and Customer Service Trainer
Daniel ImBran Mustafa
Teaching and Consultation

  • ETIQUETTE COACH
    certified by The British School of Excellent, London - UK (ILM, CPD, BSE), Erickson Coaching International

  • EXPERT WORKING
    with Business Owners, Managers, International School and teams.
  • EXPERT CUSTOMER SERVICE TRAINING
    with F&B Company, Hotels,  Retail and Fashion Company, Beauty Clinic, etc.
DIPLOMAS
CLIENTS
The one-on-one session with Bran was profoundly impactful and insightful. He is not only an expert in etiquette but also an exceptional customer service consultant. Bran’s approach is highly personalized. Moreover, he has a knack for quickly understanding situations, even during a first meeting. With a few pointed questions, he is able to identify core issues, distil them succinctly, and provide precise solutions, which is impressive. I would definitely recommend Bran to everyone, especially entrepreneurs seeking significant improvement in their industry's service department.
Exceptional customer service training. The program seamlessly blended theory with practical scenarios, empowering our team with invaluable skills. Bran was not just knowledgeable but engaging, making the learning experience both enjoyable and impactful. Our customer interactions have witnessed some positive transformations, thanks to this valuable training.”
My best friend and I attended three private sessions with Kak Bran, which were fantastic. We are elated that we made this decision! Kak Bran is knowledgeable, patient, and kind. This experience has boosted our confidence in our abilities and made us realize that self-awareness is key to better practice.
Founder & CEO of M.E. Social Media Management & Marketing Services Surabaya, East Java, Indonesia
Merlianny Effendi
Director of PT. Sanidata Indonesia
Java-Bali, Indonesia
SANIDATA BALI
Having good manners or etiquette is not only about respecting others, but also about valuing oneself. Kak Bran's class was transformative. He provided valuable insights into my self-development and personal struggles. Despite my not being in prime condition at the time, he taught me with sincerity and care. He listened without judgment and expressed his empathy effectively. "Smile, Kezia, with your eyes," were his inspiring words to me. Though I began with an awkward smile, it has continually improved. I can't wait to show him that I have successfully applied his teachings.
Enterpeneur
Jessie Valencia Lim
I want to express my gratitude to
Kak Bran for the incredible store team training! We gained valuable insights, and our service has significantly improved. Customers are happy! Kak Bran, you're the real deal, and I'll definitely recommend your expertise to other companies. Thanks for making our team better!"
P.S. I'm planning to have a personal etiquette session too. Hopefully, I can fit it into his schedule soon.
Entrepreneur
Founder of VERESA resort wear Bali, Indonesia
VEIBY THERESIA S.
Product Manager at E-commerce - Indonesia
Kezia Sabrina
INDIVIDUAL CONSULTATION
(Waiting time 1-2 days)
GROUP WORK
(Waiting time 1-2 weeks)


Private Class
4x times meetings

1- 2 participants / students

2x times per week (adjustable)

Age category ;
a) 5 to 7 years old
b) 8 to 11 years old
c) 12 to 14 years old

Bali - Java - Outside of Bali & Java

Details rate

Private Class
6x times meetings

2-3 participants / students

2x times per 2 week (adjustable)

Age category ;
a) 5 to 7 years old
b) 8 to 11 years old
c) 12 to 14 years old

Bali - Java - Outside of Bali & Java

Details rate

Private Class
4x times meetings

1- 2 participants / students

2x times per week (adjustable)

Age category ;
15 years old - above

Bali - Java - Outside of Bali & Java

Details rate

Private Class
6x times meetings

2- 3 participants / students

2x times per week (adjustable)

Age category ;
15 years old - above

Bali - Java - Outside of Bali & Java

Details rate

Group Class- Online

ADULT (15 years old - above)

4x times online session + 1x times free class

1 hour 45 minutes per session

2 - 5 Participants

Details rate

Group Class- Offline

ADULT (15 years old - above)

5x times session

2 hour per session

6 - 8 Participants

Details rate

6x times meetings

1 hour 30 minutes per meeting

Schedule in 2 month (3x consecutive days every month)

Details rate
Contact to find out more